Refund policy

Returns and Exchanges


  1. Returns and Exchanges 

At, we are committed to ensuring that you have a hassle-free and enjoyable shopping experience. You may have received a Dead on Arrival or Damaged in Transit product. You can ask for a Return / Exchange.

  1. Within how many days can most items shipped from be returned? 

Most items can be returned within 3 days of receipt of the shipment. However, certain products may have different policies that govern their return.

When you shop on, we ensure that you have a smooth and easy exchange experience. In the case of refunds, we refund the entire amount within 7 to 10 days duration with the same payment mode that you have sent to our bank account. However, certain products may have different policies that govern their return/refund.

  1. When are returns not possible? 

There are certain conditions in which returns are not possible by These are when:

  • The return request is made outside the specified time frame
  • The product is damaged because of use
  • The product is not in the same state as when you received it
  • The item has been used and installed
  • The product has been tampered with or has missing serial numbers
  • There is anything missing from the package you have received, including price tags, labels, and original packing.
  1. When are refunds provided? provides refunds only when the product is dead on arrival / damaged in transit and cannot be exchanged.

  1. How do I cancel an order? 

If you want to cancel your order, you need to get in touch with us within 2 days with your Order Number, before the item is shipped.